Q: What exactly does website migration imply and what does it involve?
A: The website migration service offered by Outcode Ltd Hosting Solutions is absolutely free of charge and involves moving all your files, databases and emails from your current provider to your brand new hosting account with us. We’ll also fine–tune all the configuration settings necessary for your sites to be completely functional on our innovative cloud hosting platform.Our technicians are completely capable of transferring any type of site. With years of practical experience in the industry, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–made web app with many custom libraries is as elementary as transferring a plain WordPress blog.
Q: How long will it take for my web site to be moved to your platform?
A: While we can’t give you a precise time window, since there are plenty of factors, among them the size of the files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll try our very best to move your website within 48h, and in certain cases – within 24h (when the content is not very large).
Q: My personal privacy is essential for me. What details do you need?
A: Yes. We will require the name of the site that you want us to migrate. We will also need a way to log in to your old hosting account so that we can get the files pertaining to your site.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my web site be unavailable during the transfer?
A: Your site will work just like it did before with your previous web hosting provider. When we are done with the transfer, your web site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning correctly, all you will have to do is modify the NS records pertaining to your domain. Your web site will be transferred over to us with no downtime whatsoever.
Q: Will my current web hosting provider need to provide any information/assistance?
A: No. We will never contact your web hosting provider about anything. They will not be aware of the website migration either.
Q: Which web hosting providers can you migrate website content from?
A: Yup. We support all regular Linux–driven hosting platforms. We don’t support Windows–driven hosting platforms, since we don’t offer Windows web hosting solutions ourselves.We also do not support proprietary web site creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.