Support and Help Channels
A 60–minutes Ticket Answer Warranty
Our team of specialists will do their best to respond to your assistance inquiries in up to 1 hour. If, however, the trouble you have stumbled upon needs assistance from the Admin =Team,= we will forward the ticket to the person on shift and will write a comment to tell you.
Top–class Client Support Service
Our tech assist crew is going to be online for you 24x7 to to take care of all service inquiry tickets that you send. We offer client assistance for the software packages that are pre–installed on your server. These include our in–house developed Web Site Control Panel, the chosen Operating System and the server management panel (with respect to the VPS type).
An Intuitive Help Section
In the Web Site Control Panel that is included absolutely free in your virtual server, you will discover a content rich Help section, incorporating all you should be informed about when managing your web sites and programs. We have integrated a range of how to reports and video guides that show the general web site managing duties in an understandable form.