For those who would rather find out how to rectify a commonly encountered problem by watching an educational video, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the how–to videos are brief and easy to follow. They offer visual presentations of different site administration procedures.
A Sixty–Minute Ticket Response Time Guarantee
Our semi–dedicated servers are backed up by a 24/7 customer support service and come with a sixty–minute support ticket response guarantee. Our experienced customer service technicians will be online for you 24/7/365 and will rectify any problem that you could have within maximum 60 minutes after the support ticket submission. In the majority of cases, a reply will be given to you in less than 20 minutes.