A 99.9% Server Uptime
The major benefit of developing your own cloud web hosting platform is that you don’t have to be worried about compatibility – you configure a given set of software applications in such a manner so as to work with a given set of hardware parts. The result is something far more steady and dependable, as there are less potential chances of failure. We’ve set up our cloud hosting platform using tried and tested hardware elements plus a significantly tweaked version of SELinux in an attempt to create an incredibly riskless environment for your own websites.
For this reason, with all our Linux cloud web hosting packages packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you wish to provide an enterprise–grade hosting service, you can scarcely count on the default network configuration in a datacenter. We have set up our own custom internal network in an effort to ensure the very best connection speed with the rest of the world.
And because of this, regardless of which datacenters you pick: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your cash at risk, you cannot feel truly secure. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our hosting service or in case you need to get a bit more powerful web hosting solution, such as a Linux VPS hosting packages or a Linux dedicated servers hosting packages – you’ll receive your money back in full, without any secret fees or reimbursement charges.
24/7 Technical Support
We’ve punctiliously picked each individual member of our 24x7 support staff so that we can offer the best support you can possibly get. Each of our customer service technicians has several years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Besides, they are available 24–7–365 – you will be able to get in touch with them at any moment and they will reply back to you ASAP.
Their average ticket response time is well under twenty minutes, while with other hosting vendors you need to wait around for days. And we also offer a 1–hour response time guarantee. No matter what happens, your questions will be responded to in less than one hour.