Extensive Online Documentation in Cloud Web Hosting
If you have ordered your first cloud web hosting plan through our company or have migrated your website over to us, you’ll become familiar with our platform and our custom Hepsia Control Panel in no time thanks to the fact that we have compiled a comprehensive web-based knowledge base where you can find all the info that you could ever need – both general info regarding the hosting service as a whole and more concrete info about the different features that you can make use of and the obstacles that you might chance upon. The articles are available in two places. The whole article list is accessible via the Control Panel’s Help section. You can find relevant articles about the different functions in each and every Control Panel section as well. You can discover how to do pretty much everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include in-depth guides, so you’ll never get disoriented because of an unclear text. Certainly, in case you stumble upon a more specific obstacle and you do not find anything about it in our knowledge base, you can touch base with our client support staff representatives 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled an exhaustive online knowledge base for all our present and potential customers, so in case you order a semi-dedicated server plan from us, you’ll be able to find any information that you are looking for at any time. We have a vast number of informative help articles, which will help you understand better what’s going on in your account – "What’s PHP?" and "What are file access permissions?" are merely 2 examples. Our detailed manuals will help you do anything you need – unpack an archive, import a MySQL database, redirect a domain name, etc. In addition, we also have troubleshooting instructions, which will enable you to discover what spurs a certain problem and the probable solutions for it. In case you can’t send e-mail messages or your domain returns a 500 Internal Server Error message, for example, you can check our knowledge base and correct the issue instantly. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.